From Corporate Systems to AI Tools
Transitioning from a structured corporate role to an AI-driven creator was never about abandoning discipline — it was about applying it differently. I keep the same rigor: clear goals, constrained scope, measurable outcomes.
With AI, ideas turn into working utilities in hours, not months. That speed lets me prototype, test, and iterate far more effectively.
Customer Experience is an Engineering Problem
Great CX runs on invisible systems: data accuracy, response time, reliable processes. Fix the invisible flows and the journey feels more human. That paradox drives my product thinking.
Automation Doesn’t Replace People — It Replaces Repetition
Every automation starts with “What can I stop doing twice?” Small, specific automations quietly compound, saving hours every week and returning focus time.